Thanks flyinmiata :/
#1
Junior Member
Thread Starter
Join Date: May 2011
Location: Signal Hill, CA
Posts: 257
Total Cats: 13
Thanks flyinmiata :/
Sorry just a rant but I'm extremely unhappy with FM at the moment.
The axle back portion broke off when I was driving on the freeway. Does anyone know if they warranty their exhaust?
The axle back portion broke off when I was driving on the freeway. Does anyone know if they warranty their exhaust?
#2
Cpt. Slow
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Join Date: Oct 2005
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Have you talked to them? They're famous for their customer service, and a quick search show that their exhaust carries a lifetime warranty. I know you're peeved your Miata is down for the weekend, but don't be a sour customer. **** happens and this is definitely an isolated event.
#3
Junior Member
Thread Starter
Join Date: May 2011
Location: Signal Hill, CA
Posts: 257
Total Cats: 13
I haven't talk to them yet, and I know their customer service is awesome which why I bought their product. I'm just upset because I'm on the side of road waiting for a tow. I'll be given them a call on Tuesday after Memorial Day.
#10
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Join Date: Aug 2009
Location: Lakewood (Green Mountain) CO.
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Have you talked to them? They're famous for their customer service, and a quick search show that their exhaust carries a lifetime warranty. I know you're peeved your Miata is down for the weekend, but don't be a sour customer. **** happens and this is definitely an isolated event.
#14
SADFab Destructive Testing Engineer
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Not a weird failure at all. Cracked in the HAZ around the weld. Probably started somewhere and worked itself around. Could have been incomplete penetration, or a incomplete weld.
#16
As others have said, there should be a lifetime warranty (for the original purchaser) for the exhaust which is actually made by Thermal Research and Development. I'm not sure if you have a 3.0" turbo exhaust (looks just like mine), but I've had my axle back portion fail two times. Each time it failed where the exhaust pipe meets the muffler body on the non-reinforced side. Through my griping with FM, they eventually changed the design so it has reinforcement tabs on the top and bottom. The new one has been holding fine since late Jan 2017 but I don't put a ton of miles on.
Just an FYI, the first replacement I got on 4/13/16 and it was the old style design. Received the new style 1/30/17
Just an FYI, the first replacement I got on 4/13/16 and it was the old style design. Received the new style 1/30/17