Report all paypal sub issues here
#44
Restore subscriber status please
I am posting here because I am not going to clear out my PM box just to send a PM to a mod.
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
#47
I am posting here because I am not going to clear out my PM box just to send a PM to a mod.
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
I was just charged a couple of days ago for my subscription, $40 through paypal. I cancelled the automatic renewal, and subsequently lost my subscribed user status. Seeing as how I just paid $40 for a year I should have my subscriber status for one more year, auto renewal or not.
Please restore my subscriber status or send me back my $40. Thanks
Please post the transaction ID or use the contact us link at the bottom of the page to send the transaction id.
#55
Hi Luis, everything related to paypal requires a transaction ID to be resolved half quick.
I know you have prolly read that a few times in this section if you searched paypal. Its a pain, but really it does make finding transactions that much more smoother.
The thing with paypal is the forum MT cannot take money. Money / funds can only be pushed. At some point there was a double sub set up. Both are now canceled.
You should also see a refund for both in your account. This means your account will drop back to normal status. You will need to renew to reset the system. Its a tedious way to do things, but it is the best way to make sure your account doesn't have this happen again.
I know you have prolly read that a few times in this section if you searched paypal. Its a pain, but really it does make finding transactions that much more smoother.
The thing with paypal is the forum MT cannot take money. Money / funds can only be pushed. At some point there was a double sub set up. Both are now canceled.
You should also see a refund for both in your account. This means your account will drop back to normal status. You will need to renew to reset the system. Its a tedious way to do things, but it is the best way to make sure your account doesn't have this happen again.
#60
Subscription issue
Hey guys,
my renewal came up and my automatic payment failed because I had the payment linked to a bank account not credit card...
anyway it rescheduled my payment for today and it went through. I got billed the money, but my account still hasnt returned to subscriber status (aka no adds, bigger inbox, etc).
What needs to be done?
my renewal came up and my automatic payment failed because I had the payment linked to a bank account not credit card...
anyway it rescheduled my payment for today and it went through. I got billed the money, but my account still hasnt returned to subscriber status (aka no adds, bigger inbox, etc).
What needs to be done?