Paypal - Subscription Issues. Sept 19-27 2010
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Paypal - Subscription Issues. Sept 19-27 2010
I wanted to let everyone know that since the 20th of this month Paypal had disabled a feature that communicated with this site. This means your new subscription or renewing may not have communicated, may have failed and or may have not upgraded. If you still have your subscription icon and big pm box, you are fine.
This problem for the most part has been resolved after spending about 40 minutes on the phone with paypal last night and about 30 this morning.
If you have a subscription or payment issue, please PM me your transaction ID. This is so I can search for it in paypal, confirm and then cancel.
I will cancel all these that have had issues, adjust your account to run the appropriate term for which you paid and then have it release the subscription so you can sign up again.
Sorry for all the issues, but this needed to be resolved once I found out about it.
Any questions or concerns, let me know.
Rick
PS. When you become a subscriber, it does take our forum system a few minutes to update. If its gone an hour and you still have not seen your PM box increase + other features, that means there may have been an issue. Again, if that occurs please PM me your transaction ID.
This problem for the most part has been resolved after spending about 40 minutes on the phone with paypal last night and about 30 this morning.
If you have a subscription or payment issue, please PM me your transaction ID. This is so I can search for it in paypal, confirm and then cancel.
I will cancel all these that have had issues, adjust your account to run the appropriate term for which you paid and then have it release the subscription so you can sign up again.
Sorry for all the issues, but this needed to be resolved once I found out about it.
Any questions or concerns, let me know.
Rick
PS. When you become a subscriber, it does take our forum system a few minutes to update. If its gone an hour and you still have not seen your PM box increase + other features, that means there may have been an issue. Again, if that occurs please PM me your transaction ID.
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